Operations Manager required in Lahore
MARO Tandoors has immediate opening of “Operations Manager” post.
Role Summary;
Responsible for many operational and administrative roles, core duties are monitoring and overseeing all branches, tandoors setups, supply centers, stores, corporate/ back offices activities across the country in perspective of overall operations development and recommencing. Provide the leadership and planning to the overall operations of the company. Provide strategic consultation on operations development, under management direction, performs a bulk of specialized duties.
Duties and Core Responsibilities;
Effort and help to make sure that the Organization’s philosophy, mission and vision are pertinent and practiced throughout the organization.
Develop and implement standards/policies/ solutions for the delivery of topnotch service at MARO Tandoor(s).
Monitor the performance and activities of staff (food and beverage related) to ensure compliance with set customer service standards.
Responsible to administer overall Compliance management (F & B) function include management on any implicit & explicit breaches to complying company policies (supply center to POS).
Responsible to check and balance on production, supply center, sales volume, marketing visibility in actual manner, branch operation, quantity and quality of MARO traditional business lines and ensure to done all activities with proper and aggressive compliance.
Strong liaise with culinary/ tandoor/ kitchen teams and then with branch manager to plan menus for restaurants.
Responsible to conduct surveys to identify customer requirements and take appropriate steps in ensuring client needs are met.
Set targets and implement strategies necessary in achieving set objectives.
Responsible to develop and maintain an operational governance, vision, strategic direction and policy for centralized reporting across all branches.
Ensure to achieve the required operational objectives with all related segments by team efforts.
Responsible to monitoring and analyzing the operations trends.
Responsible to studying competitors' operations and then developing new actions.
Any other task assigned by management.
Requirement Criteria;
We are looking to hire an Operations manager of all branches (across a Lahore city), you will be directly above the branch managers, and all branch managers will answer to this designated personal. Person should have the following credentials:
Relevant experience in managing multiple branches at the same time
Computer proficiency
Excellent man-management skills
Prior F&B experience
Expert-level knowledge of restaurant and/or service operations
