Job Overview:
ibex. Pakistan is looking for a Pashto Speaker who is organized, able to put their thoughts clearly and professionally, solve customer queries, and interact in a professional manner.
Job Description:
- Answer calls professionally to provide information about products and services
- Keep records of customer interactions and details of inquiries and comments
- Follow up to ensure that appropriate actions were taken on customers’ requests
- Refer unresolved customer grievances or special requests to designated departments for further investigation
Job Specification:
- Proficient with MS Office particularly MS Excel (Spreadsheet)
- Must be flexible to work in shifts
- Fluent in Pashto and Urdu Language
Qualification:
- Graduation or above