Ad is valid till: 03 April 2022
ID 501342

Customer Support Executive-Punjabi Saraiki Speaker

Job Description:

  • Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
  • Follow up to ensure that appropriate actions were taken on customers’ requests.
  • Refer unresolved customer grievances or special requests to designated departments for further investigation.

Required Qualification:

  • Graduation or above

Job Specification:

  • Proficient with MS Office particularly MS Excel (Spreadsheet)
  • Possess Knowledge of Call Centre Operations
  • Must be flexible to work in shifts
  • Good English communication skills
More details
Salary:
24000 PKR per month
Contract type:
Full-time
Job location, contacts
Location:
Karachi
Sindh
Company name:
Ibex
Email address:
Contact by email
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