Ad is valid till: 01 July 2019
ID 500920

Contact Center Specialist-International

Job Description:

  • Timely preparation of rates and quotes for customers and overseas agents.
  • Collaborate and build relationships with customers to strengthen service competitiveness
  • Communicate timely correspondence back to customers, track and resolving any issues regarding product.

Skills & Abilities:

  • Individual having the Ability to read, writes, and speaks English fluently with good American or Neutral accent “ONLY”.
  • Ability to work in a blended operations and customer development role
  • Self-motivated, assertive, and respond to brand metrics.
  • Manages complex transactional or emotional customer situations promptly and professionally.
  • Ability to multi-task in a fast paced environment with rapidly changing priorities
  • Contributes to building a positive team spirit and puts success of team above their own interests.
  • If you are self-driven and entrepreneurial with the desire to grow both personally and professionally, then you can be an integral part of our continued expansion.

Perks:

Medical Insurance, Permanent Employment Status, PF & Overtime provided, Internal Job Posting, Annual Leaves, Leaves Encashment, Referral Bonus

  • Send us your CVs on: pk@ibex.co
More details
Salary:
55000 PKR per month
Contract type:
Full-time
Job location, contacts
Name:
Muhammad Talha Anwar
Company name:
Ibex.
Email address:
Contact by email
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