Ad is valid till: 01 July 2019
ID 500921

Contact Center Executive Domestic

Job Description:

  • Banking OR Insurance Sales Experience (Mandatory)
  • Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
  • Follow up to ensure that appropriate actions were taken on customers’ requests.
  • Refer unresolved customer grievances or special requests to designated departments for further investigation.

Skills & Abilities:

  • Proficient with MS Office particularly MS Excel (Spreadsheet)
  • Possess Knowledge of Call Centre Operations
  • Must be flexible to work in shifts
  • Excellent communication skills

Perks:                                                                                          

  • Medical Insurance, Permanent Employment Status, PF & Overtime provided, Internal Job Posting, Annual Leaves, Leaves Encashment, Referral Bonus
Occupation:
Other jobs
More details
Salary:
25000 PKR per month
Contract type:
Full-time
Job location, contacts
Location:
Karachi
Sindh
Name:
Muhammad Talha Anwar
Company name:
Ibex.
Email address:
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